Privacy Policy

Effective date: 17 May 2026

Rentals Malaysia is a business website operated by BizCloud Asia Sdn Bhd. By using this website or submitting an enquiry, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect personal and business contact information that you voluntarily provide through our enquiry forms, WhatsApp links, email, phone calls or other communication channels. This may include your name, company name, phone number, email address, rental product or service of interest, rental duration, location details, event requirements and message content.

2. How We Use Your Information

We use submitted information to respond to enquiries, verify rental requirements, prepare quotations, confirm product or service availability, provide customer support, improve our website and maintain proper business records. We may also use your information for follow-up communication related to your enquiry or requested service.

3. Legal and Business Protection

We may retain enquiry records, quotation details and communication history where reasonably necessary to protect the legitimate business interests of BizCloud Asia Sdn Bhd, including fraud prevention, dispute management, service verification, compliance, accounting, internal audit and legal defence.

4. Disclosure of Information

We do not sell your personal information. We may disclose information only when reasonably required to process your enquiry, provide requested services, comply with applicable laws, respond to lawful authorities, protect our rights, enforce our agreements or work with trusted service providers such as hosting, email, IT, logistics, payment, accounting or professional advisory providers.

5. Data Security

We apply reasonable administrative, technical and operational safeguards to protect information submitted through this website. However, no internet transmission or electronic storage method is completely secure. Users should avoid submitting sensitive financial, password or confidential business information unless specifically requested through an appropriate secure channel.

6. Cookies, Analytics and Logs

This website may use standard server logs, cookies or analytics tools to understand traffic, improve performance, diagnose technical issues and protect the website from abuse. Such data may include IP address, browser type, device information, referring pages, visited pages and time of access.

7. Data Retention

We retain information only for as long as reasonably necessary for enquiry handling, business operations, legal compliance, accounting, audit, dispute resolution and protection of company interests. When information is no longer required, we may securely delete, archive or anonymize it.

8. User Responsibilities

You are responsible for ensuring that information you submit is accurate, lawful and not misleading. If you submit information on behalf of a company or another person, you confirm that you have the authority or consent to do so.

9. Access, Correction and Withdrawal

You may contact us to request access to, correction of or withdrawal of consent for personal information that you have submitted, subject to identity verification, legal requirements and legitimate business retention needs.

10. External Links

This website may contain links to third-party websites or communication platforms such as WhatsApp. We are not responsible for the privacy practices, security or content of external platforms.

11. Updates to This Policy

BizCloud Asia Sdn Bhd may update this Privacy Policy from time to time to reflect operational, legal or website changes. The updated version will be posted on this page with the effective date.

12. Contact

For privacy-related enquiries, please contact us at sales@rentals.com.my.